Whether you choose to book online at co-opholidays.co.uk, or over the telephone, our staff are always happy to answer your queries.

To book a holiday

For new bookings only call one of our qualified travel advisors on 0800 652 2210
Or email your enquiry to directsales@co-opholidays.co.uk

Our opening hours are: 

Monday to Sunday 9.00am to 9.00pm

Once you have booked your holiday

If you have any queries or questions once you have booked your holiday you should contact our Customer Services department who will be happy to help.

If your holiday was booked prior to the 30th January 2012 then please use the following details.

Call Customer Services on 0844 553 3509

Customer Services are open:

Monday to Saturday 9.00am to 6.00pm

You can also email one of the following departments:

Administration and payments - administration@co-opholidays.co.uk
Changes and cancellations - customerservices@co-opholidays.co.uk
Post departue queries - customerrelations@co-opholidays.co.uk

If your booking was made on or after the 30th January 2012 then please use the following details.

Call Customer Services on 0844 893 3301

Customer Services are open:

Monday to Friday 9.00am to 5.00pm

Saturday 9.00am to 4.45pm

Sunday Closed

You can also email us directly on webcustomerservices@co-operative.coop 

Registered office

The Thomas Cook Business Park
Coningsby Road
Peterborough
PE3 8SB

Company Registration Number: 07413801 

Co-op Group Travel 1 Limited operate the fulfillment of The Co-operative Travel website.

If you have any feedback on this website please email your comments to ecommerce@coop.co.uk and we will endeavour to respond as soon as possible.