Contact details

This website is owned by Co-op Group Travel 1 Limited (trading as Co-op Holidays). Our registered address is:

THOMAS COOK TRAVEL HEAD OFFICE
THE THOMAS COOK BUSINESS PARK
CONINGSBY ROAD
BRETTON
PETERBOROUGH
CAMBRIDGESHIRE
PE3 8SB
Company No. 04132544 

Privacy policy

Co-op Holidays is committed to protecting your privacy. The following policy describes how we will treat your personal data when you use our site. And the steps we take to ensure that we are fully compliant with the UK Data Protection Act 1998.

If we make any changes to our privacy policy, we will post these changes on this page.

Your information

When you buy anything on our websites, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, address and credit card details.

Unless we have your consent, we will not disclose personal data to third parties, unless they are directly connected with the services you have purchased, for example, an airline or hotel, or are contracted by us for administration and analysis purposes. We will only disclose the information they need in order to deliver the contracted service.

We will not sell, rent, trade or give away your personal information to any third parties, unless described above, without your consent

Cookies

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. We use cookies for anonymous traffic analysis to improve our website. The cookie does not include personal data such as name, email address or mailing address.

Web browsers are typically set up to accept cookies by default, but you can easily reset your own browser to reject cookies or to let you know when a cookie is being sent.

Third-Party Web Beacons

We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Security

We use all reasonable endeavours to protect your personal information and privacy. However, we do not guarantee the security of any information you disclose online and you do so at your own risk.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Co-op Group Travel 1 Limited trading as “Co-op Holidays in the manner set out in this Privacy Policy.

Contact

If you have any questions or want access to the personal data we hold about you, you can email us at enquiries@co-opholidays.co.uk